![]() You then just need to send the NetSupport client installer to remote users, along with a configuration file containing the details of the gateway server. To handle off-site connections, the gateway server component needs to be installed on a Windows PC that’s accessible over the internet, which you can achieve by port forwarding or by placing the host in your DMZ. The remote access features are included in the price, and let you link remote offices and homeworkers to the main site with a choice of encryption options, including 256-bit AES.ĭeployment is inevitably a little more complex than with a cloud-hosted support solution, but it’s still straightforward. That doesn’t mean it’s limited to local connections, however: it’s fully capable of supporting remote workers over the internet, and on private wide-area connections. NetSupport Manager is a complete support system that you host on your own network.
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